Nutrition and Food Services

NGH’s Nutrition and Food Services (N&FS) Department has dedicated and qualified staff who work around the clock to provide you or your loved ones with healthy and nutritious meals during your stay. Rest assured the meals you will be served are freshly prepared on site by our certified cooks and the trays are assembled right before being delivered to your room to ensure proper temperatures. Our qualified N&FS supervisors manage the day to day departmental operations and monitor tray line service to ensure excellent food presentation and tray accuracy.

We are proud to offer a 21-day menu cycle, which ensures a variety of meals available for patients with long hospital stays. The menu is developed in consultation with a Registered Dietitian (RD) to ensure our meals meet your needs including modifications for a variety of textures and therapeutic diets.
We make it a priority to ensure that all food preferences are accommodated. For your safety we ask that you notify your healthcare team of any food allergies or intolerances.
Special holiday meals are served during Easter, Thanksgiving and Christmas.

Meal Times
Meals are served during the following hours:
Breakfast: 8:00 am
Lunch: 11:30 am
Supper: 4:30pm

Visitors are welcome to purchase and enjoy a wide range of healthy and nutritious meals through our cafeteria. We offer salads, hot entrees, soups, sandwiches, snacks, drink and desserts etc.

The cafeteria is located on the main floor of the building and is open from 11:30 am to 1:00pm.
We also have vending machines located in the cafeteria.

** In the effort to reduce the spread of COVID-19, our cafeteria and vending machines are currently closed to the public**

Meals on Wheels
Through our meals on wheels program, we are committed to providing healthy and nutritious meals to clients around the community who are otherwise unable to independently prepare adequate healthy meals.

If more information is required please contact Seniors Support Services at (519) 426-6060 or toll-free 1-866-529-0849

Registered Dietitian
Our inpatient clinical dietitian is an integral member of the N&FS team and is an RD in good standing with the College of Dietitians of Ontario.

On a referral basis, the dietitian is available to assess your nutritional status and develop a nutritional care plan to ensure your nutritional needs are met. If you have any questions or concerns regarding your nutritional health and require a visit from the dietitian, let your healthcare team know.

Food Safety
Our kitchen is inspected regularly by Public Health Inspectors to ensure we meet the requirements of the Food and Food Handling Establishments Regulation. Our staff are required to maintain up-to-date Food Handlers Certificates and are also required to have Food Service Workers Certification.



Return to services
Change Font Size