Norfolk General Hospital is committed to perpetually improving patient safety, reducing risk and respecting the dignity of those we serve
by assuring a safe environment.

Everyone at the hospital, from board to staff to volunteers, work together in establishing a culture of safety that minimizes hazards and patient harm by focusing on processes of care. Some of the ways we ensure this commitment is demonstrated is through:

• emphasizing patient safety as an organizational priority;
• providing education to medical and hospital staff regarding the commitment to reduction of medical errors;
• supporting proactive reduction in medical/health care errors; and
• integrating patient safety priorities into the new design and redesign of all relevant organization processes, equipment, functions and services.