Accountability Reports

If you have any questions, or would like some more information about our Accountability initiatives, please contact the Public Relations Office

Quality Improvement Plan

Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.

Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.

Background on the Quality Improvement Plan
Our Plan 2022 - 2023 (click to see document)

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation will help support hospitals to further improve the quality and safety of care they provide for members of our community.

Targets and Initiatives 2022 - 2023 (click to see document)

One of the ways that the Excellent Care for All Act is helping hospitals
meet our community’s expectations regarding quality, patient safety and accountability is through the public reporting of Quality Improvement Plans (QIP).

How to Read the Quality Improvement Plan
Our Quality Improvement Plan (QIP) is made up of two parts:
1) A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
2) A spreadsheet that includes our improvement targets and initiatives. The spreadsheet includes a core set of indicators that all similar hospitals across the province are working on.

Please visit for more information about the legislation and its requirements, including the Quality Improvement Plan.

BPS Attestation

In accordance with the Broader Public Sector Accountability Act, 2010, all Ontario hospitals annually attest to their compliance with consultant reporting requirements, the prohibition on engaging lobbyist services using public funds, and directives issued under the Act relating to expense claims, perquisites, and procurement. Read the latest attestation report here.

Environmental Reporting

Under Regulation 507/18, every public hospital is required to prepare, publish, make available to the public and implement energy conservation and demand management plans.

Salary Disclosure

The Public Sector Salary Disclosure Act, 1996 makes Ontario’s public sector more open and accountable to taxpayers. The act requires organizations that receive public funding from the Province of Ontario to make public, by March 31 each year, the names, positions, salaries and total taxable benefits of employees paid $100,000 or more in the previous calendar year. The most recent disclosure can be found on the Ministry of Finance website.

Executive Expenses

The Broader Public Sector Accountability Act, 2010 requires every hospital to publically post executive and board member expense claims. The NGH Expense Policy Manual outlines procedures and policies relating to eligible expenses and reimbursement.

This is the report of expenses to September 30, 2021.

Expenses - October 1, 2021 - March 31, 2022