Patient Feedback Survey

The Haldimand Norfolk Diabetes Program values your feedback. This satisfaction survey is for patients and families who want to communicate about their experience. You may submit compliments, concerns, suggestions, questions, or other related information.

Click here to take part in the Haldimand Norfolk Diabetes Clinic Satisfaction Survey.

The Haldimand Norfolk Diabetes Program

The Haldimand Norfolk Diabetes Program team provides education, counseling, and support for adults with diabetes, prediabetes, low-risk gestational diabetes, and those at risk for developing diabetes.  The program provides service in the communities & surrounding areas of Simcoe, Hagersville, and Dunnville.

Our services are free, and our open referral policy means you can refer yourself.

Knowledge is POWER

Our caring team of certified diabetes nurses and dietitian educators will work with you to reach your goals.   When you learn what impacts your glucose levels, what you need to know, and what you can do to manage your health: YOU set your goals

You can learn about managing your diabetes by:

  • Individual appointments (in person, phone, or virtually)
  • Group sessions (currently by zoom)
  • Printed educational material
  • Electronic educational material
  • Monthly Electronic newsletter (Diabetes Dashboard)

The Haldimand Norfolk Diabetes Clinic has 3 locations throughout the region:

West Street Health Center
216 West Street , Suite 302
Simcoe, Ontario
N3Y 1S8
(519) 720-6800 ext 4466
Fax number is: 519 752 8686

Monday to Friday 830 to 430pm, some evening appointments available

West Haldimand General Hospital at the Family Health Team
75 Parkview Road, suite 7,
Hagersville, ON
N0A 1H0
(519) 720-6800 ext 4466
Fax number is: 519 752 8686

One day per week (currently Thursdays)  830 to 430 pm

Haldimand War Memorial Hospital
400 Broad Street W, Dunnville, ON
N1A 1T3
(905) 774-7431 ext (1232) or (1288)
Fax number is: 519 752 8686

Monday, Wednesday, Thursday   830 to 430 pm

For Health Care Providers:

Please review the following documents relating to the Haldimand Norfolk Diabetes Program:

Clinic Standards 

Physician/ Nurse Practitioner authorization of Medical Directive for Insulin Adjustment

Physician explanation letter

Printable Referral form (ENG)

Fax  all referrals to  519 752 8686


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