Find a Doctor

Finding the right care can sometimes feel overwhelming, especially if you do not have a family doctor or nurse practitioner. We are here to help. This page explains your options and how to get the care you need in Norfolk County and across the Brantford Brant Norfolk Ontario Health Team (BBN OHT) region.

If you don’t have a Family Physician

Health Care Connect

If you do not have a primary care provider, register with Health Care Connect.
This Ontario Health program helps people without a family doctor or nurse practitioner find one in their community. Once registered, you will be matched when a provider is accepting new patients.

Primary Care Access Clinics

If you live in Brantford, Brant, or Norfolk and do not have a family doctor or nurse practitioner, you can now book an appointment at a Primary Care Access Clinic.

These clinics provide short-term, non-emergency care for people who are not currently attached to a primary care provider. Each visit includes support to help you register with Health Care Connect so you can be linked to ongoing, long-term care.

Norfolk Location:

Address: 185 Robinson Street, 2nd Floor, Simcoe
Appointments: By appointment only, this is not a walk-in clinic

Services include:

Care for minor illnesses and injuries
Prescription renewals (non-narcotic)
Referrals to specialists
Vaccinations and cancer screening
Prenatal and sexual health care
Chronic disease management

How to book:

Call the Norfolk Family Health Team at 519-582-2323 or visit here to request an appointment.

A care coordinator will contact you to review your needs and schedule your visit.

What to Bring:

Ontario Health Card (OHIP)
List of current medications
Any recent test results, if available

Clinic Hours: Monday to Friday, 9:00 a.m. to 4:00 p.m. (Closed weekends and holidays)

Please note: Clinic hours are shared between the Norfolk and Paris locations. The Norfolk clinic operates on Tuesdays, Thursdays, and every other Wednesday. On Paris clinic days, clients can still contact the team to be directed to the most appropriate care option.
Accessibility: The clinic is wheelchair accessible with elevator access to the second floor. Free parking is available behind the building.

This clinic is a collaboration between Grand River Community Health Centre, Norfolk Family Health Team, and PrimaCare Community Family Health Team, proudly supported by the Brantford Brant Norfolk Ontario Health Team (BBN OHT).

Learn more:

Pediatric Urgent Care Clinic

If your child needs care for a minor illness or injury, the Pediatric Urgent Care Clinic offers evening appointments with experienced pediatric healthcare providers.

Location: Roulston’s Wellness Centre – 65 Donly Drive North, Simcoe
Time: Tuesdays, 5:00 p.m. to 8:00 p.m.

How to book:

Call 226-534-9772 before 4:00 p.m. on Tuesdays.
After 4:00 p.m. on Tuesdays, call 226-534-9794.
Appointments are required. No walk-ins are available at this time.

Important:

Due to the ongoing measles outbreak, all patients and parents must wear a mask when entering the clinic.

Need care quickly?

If you need medical advice or care but it is not an emergency, there are several ways to get help:

UrgentCareOntario.ca – Connect with a registered nurse 24 hours a day, seven days a week.
Health811.ontario.ca – Speak with a registered nurse anytime by phone or online for trusted health information and guidance.
Ontario Pharmacists – Many pharmacists can assess and prescribe for common issues such as urinary tract infections, pink eye, rashes, and more. No appointment is needed.

If you or someone you love is experiencing a medical emergency, call 911 or go to the nearest Emergency Department right away.