Strategic Direction and Measurement

At Norfolk General Hospital, we’re committed to being open and transparent with our stakeholders and communities around the use of our hospital’s resources and direction.

The hospital’s strategic direction is the responsibility of our elected Board of Governors.

The responsibility for implementing the strategy is tasked to the staff, which is overseen by the Senior Leadership Team.

Much of what we do, what we wish to do, and how we are doing it, is summarized in the following:

Strategic Plan

Quality Improvement Plan

Our 2020-21 Annual Report to the Community provides an overview of our accomplishments, challenges, and statistical and financial results of the latest year. Cover of 20-21 Annual Report

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