Our nursing and personal care is provided by Registered Nurses, Registered Practical Nurses and Personal Support Workers.

The services we are pleased to provide include the following:

  • 4 Private Rooms, 10 Semi-Private Rooms, 14 ward rooms                              
  • A "least restraint" facility with key pad access
  • Medical care provided by your own physician or our Medical Director 
  • Immediate access to emergency medical care 24 hours a day, 7 days per week
  • Room and board, including laundry services (special diets are also accommodated)
  • Immediate access to extensive diagnostic services (laboratory, x-ray, CT scan, etc.)
  • Assistance with the activities of daily living
  • Registered Dietitian
  • Treatment and medication
  • Certified wound care specialist on site
  • Psychogeriatic staff on site
  • Assistance with the activities of daily living
  • Pastoral services, including weekly interdenominational church services and Chaplain on call service 
  • 24-hour supervision
  • Palliative care
  • Transition room for varying levels of care
  • Physiotherapy/ Restorative/ Occupational/ Speech Therapy services onsite
  • Social Work services
  • Well balanced meals, taking into account special diets; between meal refreshments 
  • Bright sunrooms, library and TV area
  • Wide variety of daily social and recreational programs
  • Residents' council
  • Family council
  • Hairdresser and beauty salon 
  • Library, Sunrooms, TV Areas
  • Monthly visits by pet therapy dogs 
  • Wheelchair Van
  • Available at additional cost: professional foot care services, dental services, clothing valet services, private personal telephone service and cable TV


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Admission Information


Application for admission into a provincially regulated long-term care home can only be made through the Community Care Access Centre.

Admissions to The Norfolk Hospital Nursing Home are arranged through the Hamilton-Niagara-Haldimand-Brant (HNHB) Community Care Access Centre (CCAC).

Please call the CCAC at (519) 426-7400 or 1 (800) 265-8068 or visit their website for more information.