Wash Your Hands Often!


Infection Prevention and Control Safety Indicators

At NGH we are committed to providing our patients, our visitors and our staff with the highest level of health and safety.  As the delivery of safe and effective patient care is a primary focus of Norfolk General Hospital, we are pleased to share our statistics concerning the rate at which Healthcare Associated Infections cases occur.  By monitoring our infection rates regularly, we are able to address areas of risk and note areas to improve our prevention and control measures, minimizing future risk of spreading infection to our patients, visitors and our staff.

                The information provided will be based on quarterly data (cases /patient days x 1000). These results are also reported to the Ministry of Health and Long-Term Care (MoHLTC) and the Public Health of Ontario (PHO). Listed below are some definitions that will help to describe what it is that we are monitoring.


Health Care-associated Infection- is a term relating to an infection that is acquired during the delivery of health care that was not present or incubating at the time of admission.  These Include infections acquired in a hospital but appearing once discharged, which can be caused through transmission and use of antibiotics.

Methicillin-resistant Staphylococcus Aureus (MRSA)/ Vancomycin-resistant Enteroccocus (VRE) Bacteremia – These are also known as Antibiotic Resistant Organisms.  MRSA and VRE are important bacteria that can cause a variety of types of infections in hospitalized patients.  Bacteremia’s are infections where the bacteria are present in the patient’s blood and represent the most serious type of infection caused by MRSA and VRE.  These bacteremias provide one measure of patient safety and quality of care and prompt hospitals to look carefully at Infection Prevention and Control practices. 

C.Difficile Assosicated Diarrhea (CDAD)- C.Difficilie is a spore-forming bacteria that causes mild to severe diarrhea.  It can be either hospital of community acquired.  It is present in the environment and can colonize up to 3-5% of adults in the community without causing symptoms.  C.Difficile has been a known cause of healthcare-associated diarrhea for about 30 years. It can be picked up on the hands from exposure in the environment, and can get into the stomach once the mouth is touched, or if food is handled and then swallowed. Once in the stomach, the bacteria usually will not cause any problems unless the other bowel bacteria are disturbed, which can happen when antibiotics are taken.  Without the typical bacteria present, the C.Difficile bacteria multiply, producing a toxin that will cause illness.  The spread of C.Difficile occurs due to inadequate environmental cleaning and poor hand hygiene by patients, visitors and staff. 

Hand Hygiene Compliance- the Infection Prevention and Control team monitors our staff, visitor and patient compliance rates for hand hygiene. Everyone is encouraged to wash their hands prior to providing patient care or entering a patient environment where surfaces could be touched, after contact with bodily fluids, with aseptic procedures and after contact with the patient and/or environment.  Education is given routinely to maintain performance standards. 


Infection Prevention and Control Safety Measure Rates



Important links: 

Ministry of Health and Long Term Care 

Ontario Hospital Association

US Centre for Disease Control



The Norfolk General Hospital Infection Control Department is located on the first floor across from the elevator.

When entering or exiting our hospital, please use one of our many
hand sanitizing stations located throughout the hospital.
For more information on Infection Control at NGH please call: Jennifer Edwards

 - Infection Prevention and Control Practitioner

519-426-0130 Ext. 3454

Infection Control Nurse

519-426-0130 Ext. 1267














Handwashing Facts VRE Fact Sheet Tuberculosis Facts  
C. Diff Fact Sheet. MRSA Fact Sheet Flu Shot Clinics  
Seasonal Flu Norovirus Fact Sheet ESBL Fact Sheet  











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Patient and Family Advisory Council Members 

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  • Work on long and short-term projects.
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