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NEWS                                                                                                                 November 13 2012


Individuals and their loved ones who need end-of-life care in the Hamilton Niagara Haldimand Brant (HNHB) Local Health Integration Network (LHIN) now have better access to palliative care services at home and in the community.

The HNHB LHIN is investing $1,146,963 in new and expanded Palliative Care Shared Care Outreach Teams throughout the LHIN. This supports the LHIN’s ACTION: A Call To IntegratiOn Now work, to ensure citizens get the best care, in the right place, at the right time.

In addition to one previously LHIN-funded team, this investment supports the creation of four new teams and enhancements to five existing teams, serving communities within Hamilton, Niagara, Norfolk, Brantford, Burlington and Six Nations. The outreach teams within the LHIN are made up of various health care professionals to address the holistic needs of individuals and their loved ones at end-of life. The LHIN’s investment in these teams includes: psychosocial/spiritual advisors, clinical navigators, clinical nurse specialists and bereavement counsellors.

Investments in palliative care are important to people like Dorothy Guay. Dorothy, a Niagara resident, and her late husband John were supported by one of the Palliative Care Shared Care Outreach Teams. Dorothy and her husband were visited regularly at home by a doctor and a nurse who assisted John with managing his pain and symptoms. Dorothy is thankful for the compassionate and empathetic care and support she and her husband received.

This is part of the LHIN’s $15.1 million investment in home and community services, as announced on October 25, 2012 and part of the Ontario government’s $128 million increase in home care and community services across the province in support of its Action Plan for Health Care.  




“We know that residents in the HNHB LHIN want to be able to receive care in their community and in their homes. With this investment we’ll be able to provide the type of care our citizens, particularly seniors, want and need.”

—Michael P. Shea, Board Chair, HNHB LHIN


“The enhancement and expansion of Palliative Care Shared Care Outreach Teams will make a real difference in the lives of dying people and their families by supporting them at home physically, emotionally, socially and spiritually during their difficult journey. This initiative represents an amazing step forward in our work to create a comprehensive Hospice Palliative Care System Design to achieve the HNHB Hospice Palliative Care Network’s vision for the highest quality hospice palliative care for all individuals in our LHIN.”

—Carol McKenna, Chair, HNHB Hospice Palliative Care Network


“When Dr. Arvinte or the nurse, Carma came to visit, comfort came with them. Dr. Arvinte would sit beside my husband (now passed) on the couch and put her hand on his arm. It was amazing to have such caring, compassionate and empathetic people there to provide support. We need more people like them.”

—Dorothy Guay, Client of Hospice Niagara




  • A community-based Palliative Care Shared Care Outreach Team - consisting of a cross-section of service providers - is a proven, evidence-based best practice model of care.


  • Serving individuals in need of palliative care at home and in the community can lead to improved quality of care and lower costs to the health system.


  • This Palliative Care Shared Care Outreach Team initiative is a collaboration among Hospice Niagara, Emmanuel House – Good Shepherd Centre, Stedman Hospice, Six Nations Health Services, West Lincoln Memorial Hospital, McNally House Hospice and the HNHB Community Care Access Centre (CCAC).


  • This collaboration and palliative care shared care outreach team model are endorsed by the HNHB Hospice Palliative Care Network and its Advisory Committee, which represents a collaborative effort across the continuum of multiple hospice, palliative care provider agencies, community partners, and engagement with caregivers and community.




Read about this and other investments in home care and community services in HNHB LHIN by visiting News From the HNHB LHIN page on the HNHB LHIN website.


Learn about HNHB LHIN’s Action: A Call To IntegratiOn Now.


Read Ontario’s Action Plan for Health Care.


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For more information:

Trish Nelson, Director, Communications and Corporate Services

905-945-4930 ext. 4255

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