Information about Quality Improvement
Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.
Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.
Background on the Quality Improvement Plan
Our Plan 2017-2018(click to see document)
In June 2010, the Ontario Government passed the Excellent Care for All
Act. This legislation will help support hospitals to further improve the
quality and safety of care they provide for members of our community.
Targets and Initiatives 2017-2018 (click to see document)
One of the ways that the Excellent Care for All Act is helping hospitals
meet our community’s expectations regarding quality, patient safety and
accountability is through the public reporting of Quality Improvement
Quality Improvement Plans provide a meaningful way for Norfolk General Hospital to clearly articulate our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality health care.
How to Read the Quality Improvement Plan
Our Quality Improvement Plan (QIP) is made up of two parts:
1) A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
2) A spreadsheet that includes our improvement targets and initiatives. The spreadsheet includes a core set of indicators that all similar hospitals across the province are working on.
Please visit www.ontario.ca/excellentcare for more information about the legislation and its requirements, including the Quality Improvement Plan.