Annual Report

annual report




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Winter 2019/2020 Issue

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NGH Patient & Family Guide


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Norfolk General Hospital

Visiting Norfolk General Hospital (Updated)

Click here to book an appointment at NGH's COVID-19 Assessment Centre (New)

Norfolk General Hospital to honor National Day for Truth and Reconciliation

A message from our leaders: We are committed to bringing obstetrical care back to Norfolk General Hospital

A message from our leaders: Now more than ever we need to be kind to one other

NGH announces temporary transition of Labour and Delivery to BCHS as part of our COVID recovery plan

Norfolk General Hospital’s COVID-19 Assessment Centre is set to reopen on Tuesday, September 7 

NGH Patient and Visitor Entrance moves as of Tuesday, September 7

From registered nurse to a nurse practitioner: A story of triumph and resilience

A Message from the Hamilton Niagara Haldimand Norfolk Brant Burlington Hospital

Presidents and CEOs

Together We Grow!

NGH asking Friday the 13th attendees to follow all public health measures to avoid the spread of COVID-19 

Medical Advisory Committee honors health care workers for the success of the vaccine clinic



Norfolk General Hospital Foundation names new Executive Director

Volunteer Association crowns Two students as Bursary award winners

NGH volunteers make our gardens grow

NGH is ready and prepared to help its community during Trauma Season

Introducing…Norfolk’s newest mental health social worker

NGH Vaccine Clinic offers a community glimmer of hope

Meet our COVID-19 Assessment Centre Team

Shannon’s Cell Mates - Ride for the Registry

Meet our screeners

Significant Milestone in COVID-19 Vaccine Delivery

A personal story of pregnancy loss and new beginnings  

The Hunt for Personal Protective Equipment

Helping to support our hospital 

NGH nurses and staff rally behind one of their own diagnosed with cancer

The Norfolk General Hospital COVID-19 Assessment Centre is prioritizing and testing people who have:

  • Are showing COVID-19 symptoms;
  • Have been exposed to a confirmed case of the virus, as informed by their public health unit;
  • Are a resident or worker in a setting that has a COVID-19 outbreak, as identified and informed by their local public health unit;
  • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care;
  • Travel for migrant farmworkers only; and
  • Pre-surgical and pre-procedure


NGH - New Screening Entrance


COVID Testing Results 


Ministry of Health information


NHNH Palliative Makeover

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The Norfolk Hospital Nursing Home is a Long Term Care Home, built-in 1975.  NHNH prides itself on being home to 80 residents.  The majority of the rooms being four bed wards can sometimes pose a privacy problem when providing end of life care to residents. (read more...)


Waterford Lions Ongoing Support

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Members of the Waterford Lions Club delivered $5,000 toward their pledge of support to the Norfolk General Hospital Foundation Building a Better Hospital Campaign. (Read more...)


Valentine's Monkeys

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A carload of stuffed monkeys arrived at the Norfolk General Hospital Emergency Department for Valentine’s Day. Debbie Oliver and her daughter Autumn Miller (read more...)


Fred's Tower

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Last Spring, Iris Smith, a Norfolk General Hospital Volunteer was planning her computed tomography scanner (CT Scanner) fundraising climb.  With the CN Tower in their sites, (read more...)


Port Dover Lions Support Year of the Cat 2.0

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The Port Dover Lions made a substantial contribution of $60,000 to the Norfolk General Hospital Foundation supporting the Year of the Cat 2.0 campaign. (read more)


Young Entrepeneur Donates to Year of the Cat 2.0

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11 years old Lexi Miller-Cluckie donated $100 to the Norfolk General Hospital Foundation Year of the Cat 2.0 Campaign.  (read more...)


Simcoe Portuguese Community donates to YOC 2.0

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The Simcoe Portuguese Community Centre made a generous donation of $5,000.00 to the Norfolk General Hospital Foundation Year of The Cat 2.0 Campaign (read more...)


First Baby of 2020


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Ruby May Ann Lindsay is the first baby of 2020 born at Norfolk General Hospital. (read more...)


Kelly Isfan Resigns as CEO












Tom White Norfolk General Hospital Board Chair has announced the resignation of Kelly Isfan as President and CEO of NGH.(read more...)


Holiday Gifts to Year of the Cat 2.0

NOVA Mutual

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(read more...)



37,502 Smiles!

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Jennifer White of the Norfolk General Hospital Foundation was all smiles as local Tim Hortons owners delivered $37,502 in support of the Year of the Cat 2.0 Campaign.  (read more...)


Wheel chairs for NGH

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Jennifer White Norfolk General Hospital Foundation Director gratefully accepted a $5,000 donation from the Florence Nightingale Home Foundation to assist with the purchase of 20 new wheel chairs (read more...)


$125,000 from Golf Classic

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The 30th Annual Norfolk General Hospital Foundation Golf Classic raised $125,000 in support of the Hospital Foundation's Year of the Cat 2.0 Campaign. (read more)


Ontario providing more support for hospitals in Haldimand-Norfolk

NGH is grateful to the Ministry for this funding to help the hospital in the operation of providing excellent care to our community.

A reminder: The NGH Foundation is currently asking for support to complete the funding of the new CT Scanner. Make your donation to the Year of the Cat 2.0 Campaign by calling the Foundation office 519-426-0130 ext: 2456


CTM Helps with CT


Caradoc Townsend Mutual Insurance of Waterford presented a $16,000.00 donation to the Norfolk General Hospital Foundation Year of the Cat 2.0 Campaign (read more...) 

Rotary Sunrise Gives to YOC 2.0


The Rotary Club of Norfolk Sunrise presented $5,000.00 to the Norfolk General Hospital Foundation in support of the Year of the Cat 2.0 Campaign (read more...)


Br. 79 Donates to YOC 2.0

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It was a quick visit Tuesday afternoon from the Simcoe Branch of the Royal Canadian Legion...(read more)


Simcoe Lions Committed to NGH

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The Simcoe Lions Club is committed to supporting great health care in our community.  Bill Easdown, Club President and Brook Shafto, 500 Club Chair demonstrated that commitment by presenting (read more)


Health Science Marks 20 Years

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Amanda Sonnenberg RN always knew she wanted a career in healthcare. (read more...)


Tracking Year of the Cat 2.0

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The Norfolk General Hospital and NGH Foundation Boards took a moment on Tuesday June 18 following the Annual General Meeting to unveil the Year of the Cat 2.0 Campaign thermometer. (read more...)


Annual Report to the Community

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Annual Report 2019 cover



NGH Welcomes New Chief of Staff

Dr.Amir Sheik Yousouf

Tom White Chair of the Norfolk General Hospital Board of Directors is pleased to announce the appointment of Dr. Amir Sheik-Yousouf as the new Chief of Staff. (read more...)


Wait Time Best in LHIN

Norfolk General Hospital has achieved some significant improvement in Emergency Department Wait Times(read more)


Listeners Hear the Call


Radiothon guest Lisa Dedrick with Host Alan Duthie during The myFM and Oldies "Year of the Cat 2.0" Radiothon (read more)


Year of the Cat 2.0 Radiothon

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Norfolk General Hospital Foundation is heading to local airwaves to raise funds to purchase a new CT scanner. Year of the Cat 2.0 Radiothon will air on both of Norfolk’s Radio stations 989.9 myFM and Oldies 99.7 Tuesday, May 7. (read more...)



                                Learn more...

NGH Beats Wait Time Target

Patients receiving treatment for cuts, fractures and sprains, coughs, and runny noses should be in and out of Norfolk General Hospital’s Emergency room in less than 4 hours (read more...)


HIRF Money for NGH

Norfolk General Hospital has received $2.3 million for infrastructure projects from the Ontario Ministry of Health and Long-Term Care (MOHLTC) through the Health Infrastructure Renewal Fund (HIRF). (read more...)


Catch the Ace supports Year of the Cat 2.0

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The Rotary Club of Norfolk Sunrise never knows how long the Catch the Ace lottery will go until a winner is found. What is known is that the Norfolk General Hospital Foundation Year of the Cat 2.0 campaign will benefit from the proceeds. (read more...)


Staff Christmas Open House & Awards

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Each December, Norfolk General Hospital and the Norfolk Hospital Nursing Home celebrate their employees at the Staff Christmas Open House. (read more...)

Norfolk Mutual Fulfills BBH Commitment

Norfolk Mutual Insurance fulfilled their $80,000.00 donation commitment to the Norfolk General Hospital Foundation today, one year earlier than promised. (read more...)

Norfolk Mutual BBH2018

Pictured in the photo, L to R: Richard Gelbard (Director, NGH Board of Directors and Sr. Commercial Underwriter at Norfolk Mutual Insurance), Jennifer White (NGH Foundation Director of Development), Ross Gowan (Chair, Norfolk Mutual Board of Directors), Gary Anderson (President & CEO of Norfolk Mutual Insurance).


Shorter ED Wait Time

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NGH Foundation Launches Year of the Cat 2.0

YOC2.0  YOC2.02

(read more...)          (donate now)



Quarter Century Club steps up to support Year of the Cat 2.0

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(read more...)


HN Diabetes Program Celebrates 25 years

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“You have arrived and survived diagnosis and most importantly you have thrived in spite of it all” remarked Cindy Gekiere HN Diabetes Program Coordinator as she greeted nearly 250 guests to a 25th Anniversary Community event.  (read more)


Enterprise Supports Year of the Cat 2.0

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(read more)


Cookies Make BIG Dough

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(read more)


Waterford Lions Deliver Pledge Installment

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(read more)



100 Women Care about Babies

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Norfolk General Hospital Foundation is pleased to announce that the 100 Women Who Care Norfolk has selected the Foundation as the recipient of $16,500 to purchase a new incubator (read more)


Simcoe Lions Pledge to BBH

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The Simcoe Lions Club delivered another installment in their pledge of support to the Norfolk General Hospital Foundation’s Building a Better Hospital Campaign (read more...)


Simcoe Lions Cash for Crash Carts

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Annual Report to the Community




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(read more)


Vittoria Lions support BBH

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(read more)



(read more)

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This crane lifted new equipmet to NGH roof late February 2018


"Why Am I Waiting in The ED" 

Dr. Mike Evans is a family doctor and YouTube sensation. His health education videos cover topics ranging from smoking to flatulence. NGH invites you to view "Why am I waiting in the Emergency Department?"

Why wait in ED



Accreditation with Exemplary Standing

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(View Report)



Video featuring NGH staff and volunteers (view here)




90th Anniversary slide show (View now!) 


Smoke Free Property

Launch video




Meet our COVID-19 Assessment Centre Team

Click here to book an appointment at NGH's COVID-19 Assessment Centre (New)


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Prevent the Spread of Germs!


 Patient Ombudsman

     Every Experience Matters

             (learn more)





Who is PFAC

Patient and Family Advisory Council Members 

  • Share their story.
  • Participate in committee work.
  • Review or help create educational or informational materials.
  • Work on long and short-term projects.
  • Serve on a patient and family advisory council.

Learn More

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